Shipping policy
Shipping Information
At BrassBound Pages, most items are made to order and crafted by hand. Please take a moment to review the information below before placing an order.
Making & processing time:
- Made-to-order journals and card binders: approximately 3–4 weeks
(each piece is created individually and may be placed in a small production queue)
- Ready-to-ship items (when available): 2–3 business days for order processing
Delivery estimates (United States):
Standard shipping: approximately 7–12 business days after dispatch
Please note that all timeframes are estimates and may vary due to production scheduling, carrier conditions, or seasonal demand.
Because our made-to-order pieces are handcrafted specifically for each customer, production and shipping timelines may vary. For details about returns or refunds, please refer to our Return & Refund Policy. We always do our best to complete and ship each order as efficiently as possible.
Additional Notes
- Please double-check your shipping address before placing an order. Once an order has been dispatched, we’re unable to make address changes.
- If your order includes multiple items, they may ship separately.
How to Contact Us
If you have questions related to shipping timelines, delivery, or your shipping address before dispatch, please feel free to contact us:
- Email: brassboundpages@gmail.com
- Instagram DM: @brassboundpages